Shipping update: Standard Edition
Dear Read-Only Memory pre-orderer,
Thank you for your order of the standard edition of the SEGA Mega Drive/Genesis: Ultimate Works.
Unfortunately, we’re experiencing a slight delay with our shipment of this title. When dispatching our early batches, the packaging materials fell well below our usual high standards. To rectify this and to ensure your copy arrives in pixel-perfect condition, we’ve arranged for new packing materials to reach our distribution centre. We’re now looking to ship your booklet as soon as these materials arrive, in the next seven days.
We understand how frustrating this can be and know how eager you must be to get your hands on the newly expanded edition of our SEGA title. We can assure you that it’ll certainly be worth the wait!
If this delay impacts you in any way, please reach out, and we’ll look to resolve any issues this might cause.
Thank you for bearing with us. Our blast processors are running at full speed to get your order to you in pristine condition.
Kind regards,
Read-Only Memory
readonlymemory.com
Hi Gregory,
Great to hear that you’re enjoying your copy and that you received it safely!
The printed Benefactor names is only offered as a reward for our crowdfunding campaigns – such as the original Kickstarter that funded the first edition of Sega Mega Drive/Genesis: Collected Works. Since this new and extended edition was a limited pre-order that wasn’t crowdfunded, we didn’t include a list of Benefactor names printed in the back.
Apologies for any confusion along the way!
Thanks,
Beth
Volume team
I received my copy today, and this is probably the best I’ve ever seen a book packaged for shipment, well done!
Disappointedly, I noticed the Benefactors section from the back of the book has been omitted compared to the original version. Why was this not included?
Hi Susan,
Thank you for your patience!
Copies of the standard edition have now began shipping, and you should have received a fulfilment email that contains your tracking link from the warehouse. Please don’t hesitate to email us at hello@vol.co if you need any more assistance with your shipment.
Thanks,
Beth
Volume team
Hi Ben,
Thank you for your patience!
Copies of the standard edition have now began shipping, and you should have received a fulfilment email that contains your tracking link from the warehouse. Please don’t hesitate to email us at hello@vol.co if you need any more assistance with your shipment.
Thanks,
Beth
Volume team
Hi,
Just wondering if everything is OK with these, as it’s been a bit over the seven days since the shipping was supposed to start, and I have yet to hear anything about my order.
Thank you,
Ben
Hi Beth,
Hope all is going well.
Just checking on shipping confirmation.
Sincerely,
Susan Eklow